Frequently Asked Questions

The benefits of switching to solar power are:

1. You may save your electricity bill close to 100%. Going solar lowers your dependency on your utility company, and you may sell the excess energy back to your utility company at a pre-determined rate.
2. Your property value may increase by installing solar PV system. Studies have shown that properties with solar PV system are valued and sold at a price higher than other comparable properties in its vicinity.
3. You can reduce your carbon footprint on the environment. Solar energy is a form of clean, renewable energy, that does not pollute the atmosphere with harmful greenhouse gas emissions. Traditional electricity is generated from fossil fuels that emit harmful gases causing air pollution and global climate change.
4. Your companies might be eligible for tax incentives for undertaking generation of renewable energy and energy efficiency activities.

1. Solar modules absorb and convert UV into electricity.
2. Solar inverter converts the output from direct to alternating current.
3. The alternating current will then transmit to the main distribution board (DB) box of your house to supply electricity to your entire house.
4. The energy produced from the Solar PV System will be consumed first. Any excess energy will be exported to TNB grid with credit in return.

Things like the roof type, roof condition, angle, shading and location all play a part in the feasibility of a project.

We’ll assess your premise using advanced design software and provide guidance every step of the way.

We’ll review your electricity bills and roof size before proposing a suitable system size to you.

You will have access to an online monitoring app upon completion of installation. You can monitor the system performance via the app. The app will also notify you with any unstable power or fault. 

Solar Panel: 12 years product warranty & 25 years performance warranty
Inverter: 5 to 10 years product warranty, depending on models
Mounting Structure: 12 years corrosion warranty
Workmanship: 3 years

We accept cash and credit card. We also offer Easy Payment Plan from various banks. 

There are no hidden charges. We are 100% transparent on our charges. All charges will be included in the proposal given to you.

For residential project, it takes around 1-2 months from the start to completion of installation. 

For commercial project, the time frame varies according to the project size. 

Solar panels generally require very little maintenance.  In order to preserve the efficiency of energy production, an annual cleaning to remove dirt, leaves and other debris is recommended. Please inquire our maintenance package by dropping us an email at support@penguinenergy.my.

Penguin Energy is a subsidiary of WBC Group with 40 years of history. We offer top notch after-sales service – a very crucial consideration to decide which provider you choose.

Visit www.penguinenergy.my/contact/ and fill in the details or whatsapp us at https://wa.me/60187658193. Our sales team will be in touch with you shortly.